1. About these terms
These Terms of Service ("Terms") are an agreement between you and Idia Solution, which operates Learnidia ("Learnidia", "we", "us"). They govern your use of learnidia.com, our applications and all related services (the "Services"). By creating an account or using the Services you accept these Terms. If you do not accept them, please do not use Learnidia.
Learnidia is operated by Idia Solution. Full company registration details, the governing law and the jurisdiction for these Terms will be published here as soon as registration is finalised. Mandatory consumer protections in your country of residence always apply to you.
2. What Learnidia is
Learnidia is a structured English learning academy. Lessons and exercises are prepared in advance by us; automated technology is used only on our side, to help build and update learning material and to mark and score your exercises and exams. You never hold a conversation with an automated system. Learnidia provides courses, life-scenario practice, games, speaking and pronunciation practice, writing feedback, vocabulary review, exam preparation material, progress reports and a weekly newsletter.
3. Accounts and eligibility
Learnidia has three account types:
- Independent Learner (12+): a standard account on the British school-year curriculum, Years 7–13 and beyond.
- Aspiring Learner (16+): a standard individual account, including exam preparation pathways from age 16.
- Professional (16+): a standard individual account with the full professional examination pathway. Public Speaking is available from 18.
You agree to give accurate information when signing up, to keep your credentials confidential, and to tell us promptly at customercare@learnidia.com if you believe your account has been accessed without permission. You are responsible for activity that happens under your account.
4. Learners under 18
Learnidia has no separate parent or child accounts: every account belongs to the learner who uses it. Learners under 18 should have a parent or guardian's permission to subscribe, and parents remain responsible for supervising device use at home. A parent or guardian may contact us to request deletion of an account held by someone under 18.
5. Account security
Learnidia supports passwords and passkeys (biometric sign-in on supported devices), with lockout after repeated failed attempts. Do not share accounts or credentials. Each account belongs to a single learner.
6. Subscriptions, billing and cancellation
Some features require a paid plan. Prices and inclusions are shown on our pricing page. Paid plans renew automatically for the same period until cancelled, and payment is taken by our payment provider at the start of each period. You can cancel at any time; access continues until the end of the paid period. Refunds are described in our Refund & Cancellation Policy.
Paid plans are currently available on a limited basis while we complete launch. Where paid plans are not yet enabled, all listed premium features may be unavailable or free.
7. Acceptable use
You must use Learnidia lawfully and respectfully. Prohibited behaviour is set out in our Acceptable Use Policy, which forms part of these Terms.
8. Your content
You keep ownership of what you create or upload — writing, recordings, notes, avatars and documents. You grant us a limited licence to store, process and display that content solely to operate the Services for you (for example, to give automated feedback, generate reports or show your progress). You confirm that you have the right to upload the content and that it is appropriate for a platform used by children.
9. Our content
Learnidia's lessons, courses, games, characters, branding, software and generated lesson material are owned by Learnidia or its licensors. You may use them for your own learning. You may not copy, resell, scrape or redistribute them.
10. Automated output
Marking, scores, explanations and reports produced with automated assistance are learning aids and may contain errors. They are not professional, academic, legal, medical or financial advice, and they are not an official assessment of your level. See our Marking & content disclaimer.
11. Exam preparation
Our IELTS, OET and PTE preparation material is independently produced practice content. Learnidia is not affiliated with, endorsed by or certified by the organisations that own those examinations, and practice scores are indicative only.
12. Availability and changes
We are actively developing Learnidia and may add, change or remove features. We aim for reliable service but cannot guarantee uninterrupted availability. Planned and unplanned downtime, maintenance and third-party outages may occur.
13. Suspension and termination
We may suspend or close an account that breaches these Terms or the Acceptable Use Policy, or where required by law or to protect other users — in particular child users. You may close your account at any time from account settings or by contacting us.
14. Disclaimers and liability
The Services are provided "as is". To the maximum extent permitted by law we exclude implied warranties, and we are not liable for indirect or consequential loss, lost data, or loss of opportunity. Nothing in these Terms limits liability that cannot lawfully be limited, including for fraud, death or personal injury caused by negligence. Where liability is limited, our total liability is capped at the amount you paid us in the twelve months before the claim.
15. Privacy
Our Privacy Policy explains what we collect and why, and our Cookie Policy explains cookie use.
16. Changes to these terms
We may update these Terms. When changes are material we will update the effective date and, where appropriate, notify you in the app or by email. Continuing to use Learnidia after the change takes effect means you accept the updated Terms.
17. Contact
Questions about these Terms: customercare@learnidia.com — https://learnidia.com